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PRIVACY POLICY

A legal disclaimer

Privacy Policy

Last Updated: June 2025

At Living Sanctuary Apparel & Décor (www.livingsanctuaryad.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario privacy laws.

By using our site, you consent to the terms of this Privacy Policy.

 

1. Information We Collect

We collect different types of information to provide and improve our services:

  • Personal Information: Information such as your name, email, phone number, mailing address, and payment details, which you provide when making a purchase, creating an account, or contacting us.

  • Non-Personal Information: Technical data such as IP address, browser type, device information, and site interaction data, used to analyze and improve website performance.

 

2. How We Use Your Information

We use your information for various purposes, including:

  • Order Processing: To process and fulfill your orders, manage payments, and communicate updates on your order status.

  • Customer Support: To respond to inquiries and provide customer service.

  • Personalization: To improve your experience by tailoring content to your preferences.

  • Marketing Communications: If opted-in, we may send you promotional offers, newsletters, and updates. You can unsubscribe at any time by following the link in these communications.

  • Site Analytics: To assess and improve the performance, security, and usability of our website.

 

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Our website is hosted on Wix, which may use secure third-party services for essential functions (e.g., payment processing, shipping, analytics). These providers are obligated to maintain confidentiality and comply with privacy laws.

  • Legal Compliance: We may disclose information as required by law or to comply with legal processes and protect our rights.

 

4. Data Security

Your information is stored securely by our website provider, Wix.com, on servers that may be located in the United States, Europe, or other jurisdictions. Wix employs industry-standard encryption and security protocols. While we prioritize data protection, no internet transmission is completely secure, so please exercise caution.

 

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies managed by Wix to enhance your experience and collect data for site performance analysis. Cookies help us recognize your device, remember preferences, and track browsing behavior. You can modify your browser settings to refuse cookies, but this may affect site functionality. To learn more about Wix’s cookie practices, visit the [Wix Cookie Policy link].

 

6. Data Transfers Outside of Canada

As our website is hosted by Wix, your personal information may be transferred to and stored on servers outside of Canada, including in the United States and Europe. We take steps to ensure that these data transfers comply with applicable Canadian privacy laws.

 

7. Your Rights and Choices

In compliance with Canadian privacy laws, you have certain rights regarding your personal information:

  • Access and Correction: You may request access to your personal information and ask us to correct any inaccuracies.

  • Consent Withdrawal: You can withdraw consent to our processing of your data at any time, subject to legal and contractual restrictions.

  • Deletion: You may request deletion of your personal information where legally permissible.

To exercise any of these rights, please contact us at info@livingsanctuaryad.com. We use Wix’s tools to assist with managing these requests.

 

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as legally required.

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

 

10. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware of data from children, we will delete it.

 

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted here, and the "Last Updated" date will be revised accordingly.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

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